Products : Conservatories : Step by Step
In the area of home improvements, good communication is vital. Tell people what you are going to do, when you are going to do it and at what cost and they'll be happy. Simple. Here's what will happen when you contact Nolan uPVC.

Step 1 - You have the option of receiving information through the post and/or arranging a convenient time and date for a Nolan uPVC design consultant to visit your home. You will be sent a letter confirming the appointment with any relevant product literature.

Step 2 - Once at your home, our design consultant will discuss your requirements, answer any questions and suggest the most appropriate products. They will take approximate measurements then send a quotation to you in the post.

Step 3 - If you are happy with the quotation, you will be sent a contract by post for you to sign and return to our HQ. Within seven days a surveyor will visit your property to carry out an accurate survey and can answer any further questions you may have.

Step 4 - You will receive a letter with a proposed installation date which If not convenient can be re scheduled. Installation is usually within a six week period allowing us ample time for design and manufacture.

Step 5 - All our installation teams are trained cratsfmen with many years experience of working in people's properties. Before leaving our HQ, they do a final check on all items to ensure smooth installation. Once in your property, they endeavour to keep any disruption to a minimum and ensure furniture within the immediate area of the installation is protected. All items removed from your property, if no longer required, will be taken to our recycling area. Throughout installation, a supervisor will check the work is being carried out to Nolan uPVC's exacting standards.

Step 6 - On completion of the works, an invoice will be presented along with a customer feedback questionnaire. Payment (cash or cheques) can be made to a senior Nolan uPVC installer prior to him leaving your property, or it can be made at one of our design studios. Should you wish to pay by debit or credit card, this can be actioned over the phone or by calling in to see us.

NB - As conservatory installation is more complex, requiring more trades from start to finish, you can expect to receive an outline itinerary of works that usually spans a six to eight week period. From the installation start date, you will be assigned a senior supervisor and will be able to contact him on his mobile number at all times with any enquiries or concerns.

If you are interested in finding out more about our range of products contact us either by email or telephone us on 0845 600 90 80