Help and Support

Customer Care

My personal customer charter

I set up Nolan uPVC as a limited company in 1989 to be the local name you can trust for home improvements. Although the company has grown and developed since then, the principle remains the same: to deliver the highest quality in everything we do from manufacturing to installation to after-sales care.

I'm proud to say that many of our new customers come to us through personal recommendation from other satisfied customers. Once a customer has worked with us they see the difference and either return to us or recommend us to their friends and family.

I put my name on every window, door and conservatory we make because everyone has to meet my exacting standards before it leaves the factory. That means you're buying the best.

When you deal with my team you'll receive advice and help, not a high pressure sale. I personally guarantee it.

Nolan Nicholas
Founder and Managing Director

My name, our promise

Value

Nolan understands that great value for money is important. We pride ourselves on offering great value for money by supplying high-quality products.

Quality

Nolan manufactures and installs quality windows, doors and conservatories. All products are made in Wales to exacting standards.

Service

Our sales staff don’t work on commission, so there’s no pressurised selling, just honest people dedicated to improving your home.

Guarantee

At Nolan, we have complete confidence in the quality of our products and services. Because of this we offer a FENSA-backed 10-year guarantee for total peace of mind.